The Exceptional Business Co.:Privacy Policy
Last updated
The Exceptional Business Co., LLC (“we,” “us,” “our”) is a business coaching company based in Jacksonville, Florida, founded by Leslie Humphrey. This policy explains what information we collect through theexceptionalbusinessco.com (the “site”), how we use it, and the choices you have.
The short version
- We only collect what you choose to give us, plus the basic technical data any website receives.
- We use it to send what you asked for, answer your questions, and run our coaching programs.
- We don’t sell your personal information, and we don’t use advertising trackers.
- You can unsubscribe, or ask us to delete your information, at any time.
Information we collect
Information you give us
- Newsletter sign-up: your first name and email address.
- Life Vest Calculator: the numbers you type are calculated in your browser and are not sent to us. If you sign up to receive your result, we save your Life Vest Number and the monthly revenue you entered with your newsletter sign-up, so we can email you a copy and send ideas that fit where you are.
- Contact form: your name, email address, and anything you write in your message.
- Purchases: when you join a program, checkout happens on our member platform, Circle, and payments are processed by Stripe. We receive your name, email address, and what you bought. We never see or store your full card number.
Information collected automatically
Like every website, our hosting provider receives basic technical information when you visit, such as your IP address, browser type, and the pages you view. This is used to deliver the site, keep it secure, and fix problems.
Cookies
Our site does not currently use cookies for tracking or advertising. If we add analytics or similar tools in the future, we’ll update this policy first.
How we use your information
- To send you the newsletter and anything you requested, like your Life Vest Number
- To reply to your questions and messages
- To deliver our coaching programs and manage your membership
- To improve our site, content, and programs
- To keep the site secure and meet our legal obligations
Who we share it with
We share information only with the service providers that help us run our business, and only as needed for them to do that work:
- ActiveCampaign: stores our email list and sends our newsletter
- Circle: hosts our member community, programs, and checkout
- Stripe: processes payments
- Vercel: hosts this website
We may also share information if the law requires it, or to protect our rights or the safety of others. If our business is ever sold or reorganized, your information may transfer to the new owner under the same protections. We do not sell or rent your personal information to anyone.
Emails and unsubscribing
Every email we send includes an unsubscribe link. You can also email us at admin@theexceptionalbusinessco.com and we’ll remove you. Even after you unsubscribe from marketing emails, we may still send messages about a program you’ve purchased.
How long we keep it
We keep your information while you’re subscribed or working with us, and afterward only as long as needed for legitimate business, tax, or legal reasons. When we no longer need it, we delete it.
Your choices and rights
You can ask us to show you, correct, or delete the personal information we have about you. Email admin@theexceptionalbusinessco.com and we’ll respond within 30 days. We won’t treat you differently for making a request. Depending on where you live, you may have additional rights under your state’s privacy laws, and we’ll honor them.
Our site does not respond to browser “Do Not Track” signals, because we don’t track you across other websites.
Security
We use reputable providers and reasonable safeguards to protect your information. No method of sending or storing data online is completely secure, so we can’t guarantee absolute security.
Children
Our site and programs are for business owners and are not directed to children under 13. We don’t knowingly collect information from children. If you believe a child has given us information, contact us and we’ll delete it.
Changes to this policy
We may update this policy as our business changes. When we do, we’ll change the date at the top of this page, and if the changes are significant we’ll let subscribers know by email.
Contact us
Questions about this policy or your information? Email admin@theexceptionalbusinessco.com.
The Exceptional Business Co., LLC
Jacksonville, Florida